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| Privacy Notice |
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Antjes Pottery welcomes all visitors to our website. Antjes Pottery is committed to
ensuring the privacy and protection of all our customers. This policy was developed with this
goal in mind and outlines the guidelines in which we gather personal and non-personal
information and the use of such information.
In the process of engaging in commerce with the public, certain non-personal and personal
information is gathered by our website. We do not store personal information on our website,
for your protection and privacy, all personal information is redirected to an encrypted,
secure site maintained by our order processing system. This system uses the highest level of
internet security to protect you from unauthorized use. The following is an explanation of
our privacy policy.
Definitions
For the purposes of this statement, personal information includes your name, address, account
information, company name, email address, telephone number and any other information which
identifies you. “We, us, our” refers to Antjes Pottery. Non-personal information refers to
all non-identifiable information such as your IP address, referring website, browser type,
navigation on the website as well as consolidated demographic information which does not
contain individual information.
Gathering of Personal Information
To provide you with the best service possible or to complete a transaction, Antjes Pottery
gathers your information to both verify your identity (to prevent fraud) and to facilitate
your request. By providing your information in association with your request you are giving
us your expressed consent in using that information to provide you the service or transaction
you requested. This information is not stored on our website but redirected to a secured
site. Information collected in this manner is used solely for processing your request. We may
collect and summarize this information in such a manner where no individual may be identified
for statistical purposes to help us improve our business practices and provide better service
to you.
Gathering of Non-Personal Information
As most other websites our website may collect information about you that cannot be used to
identify you directly. This information is gathered to help us improve our website and our
business practices. Most of this information is used in statistical models for our
information. Other uses may include this information to create limitations to specific IP
addresses or URLs that have been known to create problems for us.
Access to and Releasing of Information
Order Processing: When you purchase from our website, your name, address, credit card number
and amount purchased will be submitted to your financial institution to verify your identity
and to authorize your purchase. We must also supply your name, telephone number, address and
items purchased to third party shippers such as UPS to deliver your order to you.
Disclosure to Service Providers: Antjes Pottery may share your personal information with
certain service providers in order to; provide products and services to you based on your
request, to verify and validate information, and to address customer service matters.
Examples of service providers include credit card issuers, and delivery services.
Legal Disclosure: We may disclose your information as permitted or required to by law; for
example:
*to a government institution or other person or entity that has asserted its lawful
authority to obtain the information;
* where we have reasonable grounds to believe the information could be useful in the
investigation of unlawful activity;
* to comply with a subpoena or warrant or an order made by a court, person or entity with
jurisdiction to compel the production of information;
* to comply with court rules regarding the production of records and information; and
* to our legal counsel.
HOW LONG IS THE INFORMATION RETAINED?
Personal information is retained only as long as necessary to fulfill the purposes for which
it was collected and for a reasonable time thereafter, or to meet legal requirements.
Antjes Pottery destroys a customers personal information or makes it anonymous when it is
no longer required for the purposes for which it was collected.
A customer may request that the personal information be removed from our records subject to
our requirements for continued retention of their information for warranty or exchange
purposes, and Antjes Pottery will make every reasonable effort to meet a customers request.
HOW CAN YOU INSURE THAT YOUR INFORMATION IS CORRECT?
At any time, a customer may request access to their personal information to verify the
accuracy and completeness thereof and have it amended appropriately. Antjes Pottery will try
to accommodate all requests for access within 48 hours of the request.
FURTHER QUESTIONS OR CONCERNS
You may direct any questions or concerns to:
Antjes Pottery
4 High Crest Lane West
St.Jacobs
Ontario N0B 2N0
519-664-2372
Antjes Pottery will respond to your questions or concerns as quickly as possible.
CHOICE-OPT-OUT
Users who no longer wish to receive our newsletter may opt-out of receiving these
communications by changing your account information.
Third-Party Links: We have links on our site to third-party sites. We do not accept any
responsibility or liability for these sites. We recommend you read the privacy statement for
each site before supplying any information. Other third-party sites may link into our site;
we have no control over these sites and likewise cannot assume any responsibility or
liability. Some sites may give you a unique code, cookie or graphic which will uniquely
identify you to them. These are used to track and possibly capture information you supply
while on our site, though we endeavour to remove such access, you must take the
responsibility to limit exposure to such practices. We suggest using a spy ware program to
remove these programs on a regular basis and to visit our site directly.
Antjes Pottery reserves the right to modify this policy at anytime. You should visit
periodically to review any changes.
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